Privacy Policy
Introduction
Welcome! Thanks for visiting Byte Federal, a fintech company operated by and proprietary to Byte Federal, LLC. By visiting, accessing, or using Byte Federal, you consent to the policies and practices of our privacy policy (the “Privacy Policy”) so please read them carefully. If any policies or practices of this Privacy Policy are unacceptable to you, please do not visit, access, or use Byte Federal. Use of the words “we” or “our” in this Privacy Policy refers to Byte Federal, LLC and any or all of its affiliates.
General Terms
This Privacy Policy explains what information we collect, why we collect it, and how we treat your information. By visiting, accessing, or using Byte Federal, you have indicated that you are at least eighteen (18) years old, have the legal capacity to consent to this Privacy Policy, and to agree to be bound by the policies and practices of this Privacy Policy in their entirety. Your privacy matters to us so whether you are new to Byte Federal or a long-time user, please do take the time to get to know and familiarize yourself with our policies and practices. Feel free to print and keep a copy of this Privacy Policy, but please understand that we reserve the right to change any of our policies and practices at any time. But don’t worry, you can always find the latest version of this Privacy Policy here on this page. Visiting, accessing, or using Byte Federal following any change to this Privacy Policy is considered to be your acceptance of any such changes. You should, therefore, read this Privacy Policy from time to time. If you do not agree to be bound by this Privacy Policy, you should not visit, access or use Byte Federal.
Digital Assets
As used herein, “Digital Asset” means a digital asset (also called a “cryptocurrency,” “virtual currency,” “digital currency,” or “digital commodity”), such as bitcoin or ether, which is based on the cryptographic protocol of a computer network that may be (i) centralized or decentralized, (ii) closed or open-source, and (iii) used as a medium of exchange and/or store of value.
Information we collect
Section 326 of the USA PATRIOT ACT requires all money services businesses to obtain, verify, and record information that identifies each person who opens an account. This federal requirement applies to all new customers. This information is used to assist the United States government in the fight against the funding of terrorism and money-laundering activities. What this means for you: when you open an account, we ask you for your name, address, date of birth, and other identifying information. Verification Information — We collect information that you provide during a completed, incomplete, or abandoned registration. This may include the following information for individual customers which we attempt to collect, verify, and authenticate:
- Email Address
- Mobile phone number
- Full legal name
- Date of birth ("DOB")
- Proof of identity (e.g., driver’s license, passport or government-issued ID)
- Home address (not a mailing address or P.O. Box)
- Additional information or documentation at the discretion of our Compliance Team
You will be allowed to access, review, correct, and ensure the accuracy of the information you have submitted from time to time. We will also do our part to ensure the accuracy of your information.
Device Information - Information that is automatically collected about your device (such as, but not limited to, hardware, operating system, browser, etc.).
Location Information - Information that is automatically collected via analytics systems providers to determine your location, including your IP address and/or domain name and any external page that referred you to us.
Log Information - Information that is generated by your use of Byte Federal that is automatically collected and stored in our server logs. This may include, but is not limited to, device-specific information, location information, system activity and any internal and external information related to Byte Federal pages that you visit.
Account Information - Information that is generated by your account activity including, but not limited to, trading activity, order activity, deposits, withdrawals, and account balances.
Correspondence Information - Information that you provide to us in correspondence, including opening an account, and with respect to ongoing customer support.
Cookies
When you access Byte Federal, we may make use of the standard practice of placing tiny data files called cookies, flash cookies, pixel tags, or other tracking tools (herein, “Cookies”) on your computer or other devices used to visit Byte Federal. Cookies are small bits of information that are automatically stored on the web browser of your device that can be retrieved by us. The type of information we collect includes, but is not limited to, uniquely identifying visitor information and information related to your usage preferences. We use these technologies to help us recognize you as a user, collect information about your use of Byte Federal to better customize our services and content for you, and collect information about your computer or other access devices to (i) ensure compliance with our BSA/AML Program and (ii) ensure that your account security has not been compromised by detecting irregular or suspicious account activities. By using Byte Federal, you acknowledge and agree that we may collect and/or transmit any data collected to our third-party service providers, such as analytics providers, which may also make use of such technologies described above. Please note that if you block or delete cookies you will not be able to use some or all of Byte Federal. If you do not consent to the placing of Cookies on your device, please do not visit, access, or use Byte Federal.
How we use information we collect
The information collected and the practices described above are done in an effort to provide you with the best experience possible, protect you from risks related to improper use and fraud, and help us maintain and improve Byte Federal. We may share information with trusted and contracted third-party service providers (including those that may be located outside of the United States or your country), who help us operate our platform and systems, and detect fraud and security threats throughout the normal course of our business. Such third-party service providers are subject to strict confidentiality obligations. We take care to allow your personal information to be accessed only by those who require access to perform their tasks and duties, and to share only with third parties who have a legitimate purpose for accessing it. Byte Federal will never sell or rent your personal information to third parties without your explicit consent. We will only share your information in the following circumstances: Byte Federal uses Plaid Inc. (“Plaid”) to gather your data from financial institutions. By using the Service, you grant Byte Federal and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from your relevant financial institution. You agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the Plaid end user privacy policy here. In addition, we may be compelled to share information with law enforcement, government officials, and regulators. For example, we may use your information to: Provide you with Byte Federal, including customer support for Byte Federal; Optimize and enhance Byte Federal, for all users, or for you specifically; Conduct anti-fraud and identity verification and authentication checks (you authorize us to share your information with our third-party service providers, who may also conduct their own searches of publicly available information about you); Monitor the usage of Byte Federal, and conduct automated and manual security checks of our service; and Create aggregated and anonymized reporting data about Byte Federal. If we decide to modify the purpose for which your information is collected and used, we will amend this Privacy Policy. If we propose to sell or buy any business or assets, we may disclose your information in an anonymized form to the prospective buyer or seller of such business or assets. In the event of a merger, acquisition, or asset sale of Byte Federal, we will give you notice if, and before, your information is transferred in a non-anonymized form or becomes subject to a different privacy policy. We do not sell customer information to third parties for the purposes of marketing. Be aware that bitcoin, ether, and other Digital Assets are not necessarily truly anonymous. Generally, anyone can see the balance and transaction history of any public Digital Asset address. We, and any others who can match your public Digital Asset address to other information about you, may be able to identify you from a blockchain transaction. This is because, in some circumstances, information published on a block chain (such as your Digital Asset and IP address) can be correlated with information that we and others may have. This may be the case even if we, or they, were not involved in the blockchain transaction. Furthermore, by using data analysis techniques on a given blockchain, it may be possible to identify other information about you. As part of our security, anti-fraud and/or identity verification and authentication checks, we may conduct such analysis to collect and process such information about you. You acknowledge and agree to allow us to perform such practices. We may use your personal information to optimize our advertising campaigns by sharing anonymized data with third-party advertising platforms. This process ensures that your personal information remains private and secure. By using our services, you acknowledge and agree that we may collect, convert, and share your data in this way. However, we will always comply with applicable state and federal policies and regulations when sharing data.
Accuracy and retention of information
We take reasonable and practicable steps to ensure that your information held by us (i) is accurate with regard to the purposes for which it is to be used, and (ii) is not kept longer than is necessary for the fulfillment of the purpose for which it is to be used, which is when your business relationship with us ends, unless the further retention of your information is otherwise permitted or required by applicable laws and regulations.
Access and correction of information
You have the right to ascertain whether we hold your accurate and current information, to obtain a copy of your personal data that you submitted as permitted by law, and to correct any of your data that is inaccurate. You may also request that we inform you of the type of information we hold with regard to you. For data access requests, please contact datarequest@bytefederal.com. When handling a data access or correction request, we check the identity of the requesting party to ensure that he or she is the person legally entitled to make such request. A reasonable fee may be charged to cover our administrative costs incurred for complying with your data access request.
Direct Marketing
Subject to applicable laws and regulations, we may from time to time send direct marketing materials promoting services, products, facilities, or activities to you using information collected from you. An opt-out channel will be provided to enable you to exercise your right to opt out of such direct marketing. We will not provide your information to third parties for direct marketing or other unrelated purposes without your written consent.
Questions
If you have questions or concerns, please feel free to contact us at privacy@bytefederal.com. Please note that whenever you send us a message, you will be providing us with information about yourself, including your email address, your name, if you choose to do so, and any information you choose to include in the text of your message. In some cases, other information may be required in order for us to be helpful and address your question or concern. Such provided information will be deemed information provided under this Privacy Policy and handled pursuant to the provisions hereof. This Privacy Policy only pertains to the policies and practices of Byte Federal with regard to your information. Websites linked to and/or from our website are not covered by this Privacy Policy.
Submissions
We cannot agree to obligations of confidentiality or nondisclosure with regard to any unsolicited information you submit to us, regardless of the method or medium chosen. By submitting unsolicited information or materials to us or any Byte Federal Service Provider, you or anyone acting on your behalf, agree that any such information or materials will not be considered confidential or proprietary. We do not provide any facility for sending or receiving private or confidential electronic communications. You should not use Byte Federal to transmit any communication for which you intend only you and the intended recipient(s) to read. Notice is hereby given that all messages and other content entered using Byte Federal can and may be read by us, regardless of whether we are the intended recipients of such messages. Nevertheless, access to messages and other content will be accessible only by employees and Byte Federal Service Providers that reasonably need such access.
Changes
We reserve the right to change this Privacy Policy from time to time to meet our changing needs, but don’t worry, you can always find the latest version (as well as all archived older versions) here. We also send an annual notice of this Privacy Policy to all registered users. By visiting, accessing, or using Byte Federal following any change to this Privacy Policy, you are consenting to our new Privacy Policy.